Dave Garlock's Résumé

Dave Garlock's Résumé

davedavegarlock.com

(651) - 983-4859

Profile

Enthusiastic, motivated and results-driven professional with a passion for evolving Internet marketing technologies, methods and opportunities to improve business results exponentially. Fifteen years experience leveraging Internet protocols and initiatives in support of marketing communications, lead generation, relationship marketing, customer and competitive intelligence gathering. Exceptional written and verbal communication skills coupled with attention to detail, creative thinking, listening and negotiating skills contribute to natural sales abilities. Collaborative team player sensitive to the needs and priorities of others.

Skills

Sales & Business
Development

Practiced mastery of sales fundamentals, including market segmentation, prospecting, lead generation and qualification, pipeline management, sales presentations, up-selling and account management. Disciplined time and project management skills utilizing CRM applications and standard business tools to maximize efficiency and leverage available resources. Creative, open-minded approach to co-branding, strategic alliances and affiliate marketing opportunities.

Information
Technology

Fifteen years of direct, employment-based Internet experience encompassing most common protocols. Complete familiarity with the Internet Service Provider model including DNS, IP address allocation, server hosting and network connectivity. Appreciation for best practices, security issues and risk mitigation. Fully embracing Software-as-a-Service, preferring hosted applications to legacy desktop programs.

Internet
Marketing

Comprehensive knowledge and practice of established, new and emerging online technologies relating to sales, marketing and business development. Disciplines include strategic planning, project management, e-mail marketing, e-commerce, contextual and search CPC advertising, article marketing, affiliate marketing, social networking, Search Engine Optimization, keyword analysis, backlink building, page rank elevation, metadata and web analytics.

Technical

  • Microsoft Office Suite
  • Salesforce.com
  • Microsoft Dynamics CRM
  • Goldmine
  • Windows, OS x, Linux
  • Apache, MySql, PHP
  • HTML, CSS, JavaScript, jQuery
  • Drupal, Wordpress
  • Adobe Creative Suite
  • Google Webmaster Tools
  • Google Analytics
  • Google AdWords

Experience

MECLABS

Web Administrator:

January, 2011 to December, 2014
Arden Hills, Minnesota

MECLABS uses real-world research to help business leaders optimize sales and marketing technology and resources, including Internet marketing, website optimization, lead generation and nurturing. MECLABS has been involved in direct research partnerships with companies throughout Europe and North America since 2001.

Core responsibilities include administration of web properties for Corporate, Primary Research and Applied Research divisions, web content production, updating and store administration. Web properties include MECLABS.com, MarketingExperiments.com, MarketingSherpa.com and B2BleadBlog.com

Lead Generation Specialist:

  • Identifying and qualifying C-level decision makers and stakeholders whose needs meet established client lead definitions.
  • Placing over 400 outbound calls per week with supporting voice messages and email on behalf
    of INX, a leading network integration firm focused on data center virtualization, unified communications, network infrastructure and managed services.
  • Maintaining the proprietary CRM database to provide detailed notes, accurate contact records and current account information.

AllRegs

Marketing Coordinator

September, 2002 to December, 2007
Eagan, Minnesota

Upon learning of the sale and dissolution of my previous employer, a position as marketing coordinator was created for me at AllRegs, another former employer. Tasked with implementing as well as contributing to all aspects of the marketing plan, duties included:

  • Writing, editing and producing web content, conveying design and business case requirements to developers and updating two websites daily.
  • Writing, editing, producing and distributing weekly newsletters and product announcements via html e-mail to 80,000 targeted recipients.
  • Collaborative marketing coordination with industry partners; co-branding and market seeding, writing and distributing press releases.
  • Coordination of 26 annual trade shows including venue selection, registrations, shipping and transportation, display properties management, services scheduling and accountability for all fees and expenses.

During this time I also worked closely with sales and customer service teams, mentoring new hires and attending both sales and support phone queues during heavy call loads and staff absences.
In November of 2007 following the collapse of the mortgage industry, I was among 25 percent of the staff of 60 laid off to reduce payroll.

Complete Internet Solutions, Inc.

Sales, Marketing and Business Development

May, 2000 to June, 2002
Minneapolis, Minnesota

In the Spring of 2000 I was approached by friends at Complete Internet Solutions to help launch a new service featuring high speed Internet services, a robust web application suite, IP telephony from Cisco Systems and thin client "hot desk" technology from Sun Microsystems. My role was to interpret and define the value proposition in their efforts and innovative technology solutions for small and medium businesses in the Twin Cities.

  • Writing, editing and producing sales literature, web content, data sheets, executive summaries, customer proposals and service agreements.
  • Direct outside business to business sales, recruitment of affiliates and resellers, team support for upstream service provider negotiations.
  • First in the Twin Cities to deploy a converged business class Voice-over-IP and broadband Internet service to area businesses.

In the fall of 2001 Complete Internet Solutions was sold to MP Telecom, a division of Minnesota Power. My position and others were downsized as part of the acquisition.

Additional
Information

Education

I attended a very good high school and have completed some college coursework over the years but have not yet achieved a degree from an accredited institution. The knowledge I have acquired from experience is significant and for the most part not available in the classroom.

References and additional information as necessary are available on request.

Dave Garlock — davedavegarlock.com(651) - 983-4859

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